Here to help
Questions, answered.
A little guidance on choosing your print, framing it and getting it home.
Ordering and Products
Start with the width of your furniture and the space around it. Mark out a few print sizes on the wall with removable tape, then stand back and compare. A pair or gallery wall can work just as well as one larger piece. Use the size options on the product page, and allow extra space for the frame.
An unframed print arrives without a frame, ready for you to frame yourself. Our framed option pairs the artwork with a solid timber frame in black, white or natural wood, with a protective front. Frame details can vary by production location and size. Choose the available size and finish on the product page.
Our room images show styling ideas, rather than an exact scale guide. Check the listed print dimensions and measure your wall before ordering. If you would like a second opinion on size or placement, get in touch with the print and room you have in mind.
Screens and room lighting affect how colours appear, so the finished print may look slightly different from the image on your device. If you are matching a particular colour in your room, ask us about the artwork before ordering.
The available sizes are listed on each product page. For a different size or a project with particular requirements, contact us before ordering and we can check what is possible.
Framing
Black, white and natural wood. Select a finish on the product page to see its available sizes and price.
Our frames are made from solid timber and include a protective front. The wood, frame profile and glazing can vary by production location and size. Natural grain and colour also vary. If you need an exact specification for your project, contact us before ordering.
Yes. Choose the unframed option and check the exact dimensions shown for your selected size before buying a separate frame. Available sizes vary by print. Allow for any mount you plan to add; the listed print size is not the outside measurement of a frame.
We use premium matte paper, chosen for clear detail, rich colour and a low-sheen finish. Paper weight and specifications can vary by production location. If you need a particular specification for your project, get in touch before ordering.
Shipping and Delivery
We offer free worldwide shipping. Prints are made to order through our production network. The production location depends on the product and destination, so an order may cross a border. See our Shipping Policy for delivery information.
Delivery estimates include production and vary by print type and destination. You can find the current regional estimates in our Shipping Policy. These are estimates rather than guaranteed arrival dates; if you have a deadline, contact us before ordering.
Yes. Shipping is free worldwide on every order, no minimum spend required.
Packaging depends on the size, frame option and production location. Unframed and framed prints are packed to protect them in transit. If an item arrives damaged, keep the packaging and contact us with photos of the item and parcel.
Returns and Other Questions
Please contact us with your order number and photos within 30 days of receiving it. Once the damage or fault is confirmed, our policy offers a replacement or refund. See the Refund Policy for the full process.
Our prints are made to order, and our Refund Policy excludes change-of-mind returns. Please check your artwork, size and frame choice before ordering. If something arrives damaged, faulty or incorrect, contact us so we can help.
To help your print retain its colour, keep it away from prolonged direct sunlight, damp areas and sources of heat. Indirect indoor light is a better choice. The frame's protective glazing does not make the artwork fade-proof.
Yes. Our Trade & Projects service supports interior designers, stylists, hospitality and workplaces. Explore Trade & Projects and tell us about your space.