Our Commitment
We strive to ensure that your order reaches you as quickly as possible. Below are our estimated shipping times for various regions. Please note that these are estimates and can vary based on the product type and destination.
Estimated Shipping Times:
United States
Australia
United Kingdom
European Union
Rest of World
Please Note:
The delivery time includes the period from when we receive your order to production and finally, delivery to your doorstep. Both delivery times and shipping costs provided here are estimates and cannot be guaranteed. We appreciate your understanding and patience as we work to get your order to you as soon as possible.
Policy Highlights
Quality Guarantee: If you're not satisfied with the quality of your purchase, please reach out to us within 30 days of receipt. We're committed to investigating and finding a solution, which may include a refund or sending a replacement item.
Damaged or Incorrect Items: If your order arrives damaged or incorrect, we will facilitate a swift resolution. No need to return the damaged or incorrect item; simply provide photographic evidence through our portal.
Lost Orders: For orders lost in transit, contact us within 30 days from the estimated delivery date. We will arrange for a replacement order to be sent to you as quickly as possible.
Order Cancellations: Given the quick turnaround for orders, we offer a short window for order cancellations. If you need to cancel your order, please do so within 24 hours of placement.
Non-Returnable Items
Due to the nature of our products, we cannot accept returns or exchanges for items unless they are faulty, damaged, or incorrect. We encourage you to review your selections carefully before finalizing your purchase.
Contact Us
Your satisfaction is our top priority. If you have any questions or require assistance, our dedicated customer service team is here to help. Please contact us here or email us at support@galrie.com.
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